Teamlead Community

Define the vision for a thriving BUFFL community. You manage the team building the community that defines tomorrow’s products and services.

WHERE? WHEN?

BUFFL (& home office)
Veemarkt 48, 2800 Mechelen, Belgium

As soon as possible  – full time basis

COMPANY DESCRIPTION

What do we do at BUFFL? BUFFL, a tech start-up at its core, helps companies make products and services that people actually care about. Did you know that over 75 % of new products and services fail?

BUFFL created a platform that enables companies to discover the needs of their target audience and validate their (rough) ideas with hundreds of target consumers in a matter of hours. With this platform commercially available and used by clients including Liantis, Telenet, Proximus, Engie, KBC, Colruyt, P&G, BBDO, Burger King, D’Ieteren, Luminus,…

Our mission? Get 75% of innovation to succeed by supporting our clients in mapping their assumptions and asking the right questions at the right time in their innovation process, delivering a decision within 24 hours.
Maybe we can even dream of automating market research someday?

YOUR CHALLENGE

  • You manage the BUFFL community team: you create the plan through which our community (‘the herd’) will grow to meet our strategic goals. You define a long term vision, and enable short term customer success.
  • By working with actionable KPI’s, you are able to share progress with the rest of the management team. You are accountable and pro-actively flag any potential roadblocks.
  • As you will be working in a start-up, you are able to pivot quickly if priorities are shifting.

YOU ARE…

  • A leader: you can motivate your team, and manage your peers. Through your leadership, the community team is ready for the next step as key pillar of our organization.
  • A networker: you love connecting with people. You understand what drives others so you can create common goals and achieve them together. You identify strategic partners and are able to convince them to work on a win-win collaboration.
  • A communicator: you sense the room and manage your stakeholders with clear communication. An active observer and listener, intrigued by how people go through change. Fluent in Dutch, French and/or English.
  • An owner: you can lead the way,  work independently (and in team) and are accountable for your work.

YOUR SUPERPOWERS

  • You dare to challenge the status quo. The BUFFL community allows our clients to change the world for the better. Keeping them happy and knowing where to change our approach is key to keep the community thriving.
  • You lead the change towards data-driven decisions in large companies. You are a bit of a visionary!
  • You can translate sales and operations challenges into strategic actions to improve our community responsiveness and composition.
  • You have at least 3 years of experience in community building.

WHY BUFFL?

  • We care. Become part of the herd, we move as one to reach our mission to make sure that 75% of innovations succeed.
  • Be the first to know what type of innovations our clients (in a wide variety of sectors) are working on.
  • Feel the excitement of working in a start-up and have a direct impact on the evolution of the company.
  • A highly competitive salary package, a motivated team and flexible work hours.

CONTACT US

If you are excited about this job, send your resume and motivation letter to hallo@buffl.be.