Community Growth Manager

πŸ“Antwerp / Mechelen, Belgium

Marketing & Customer Succes Departement




BUFFL is an Antwerp / Mechelen based startup assisting innovation teams and big corporates with instant market exploration and customer validation. 

At the center of BUFFL’s service is an active community (+- 5000 respondents) willing to participate in surveys, assignments and feedback sessions through our mobile application available in the Apple store and the Google Play store. Through our online portal, research experiments are set up and the right audience is targeted. In our dynamic dashboard, instant progress and observational data is tracked.

⭐️Engagement and retention of the community of BUFFL users is crucial to offer high quality, and fast responses. BUFFL works agilely to improve its mobile app with regular design and gamification updates. 

⭐️As part of the BUFFL Team, you will contribute to the future of our app community to grow together with the rising business demand. 

⭐️You will be working closely with community management, marketing, operational project management, and product development.

About Us

We practice what we preach. We make decisions based on data and by observing and reacting to the way our panel and products are impacted by our choices.

The organization is flat, individual responsibility is essential. There is an emphasis on developing your own intrapreneurial mindset. You are in charge of your own career in a fast evolving and growing startup environment.

We strongly believe in people over position, we have a dream team of heroes who love working in a flexible and fun environment where successes are shared and wins are celebrated together.

Monday morning breakfast meetings, end of week drinks and crazy teambuilding activities are part of our culture.

About You

πŸ“ŒYou like to take initiative.
πŸ“ŒYou are task over time oriented.
πŸ“ŒYou have exceptional communication skills.
πŸ“ŒYou are able to prioritize tasks for long term goals.
πŸ“ŒYou are passionate about social media and experiment data.
πŸ“ŒYou have good visual design skills
πŸ“ŒYou are a story teller
πŸ“ŒYou know how to maintain and build a relationship with stakeholders
πŸ“ŒYou have the patience and the stress-resistance to build something magical.

The Must Haves:

2+ years of community management or marketing experience working on consumer products

An advanced degree

Experience designing social media campaigns

Multiple successful projects that drove meaningful impact to the business

Ability to rapidly ideate and produce multiple community experiments.

Experience working directly with founders or stakeholders.

Perseverance in trying, failing, learning and iterating.

A believer in startups and innovation, but above all: a passion for people.